Shipping Policy

Last Updated: October 26, 2026

Thank you for shopping with Mageline Global Beauty. We are committed to providing a reliable and convenient shopping experience for our customers in Australia and selected international destinations.

1. Order Processing

Orders are processed after payment confirmation and product availability verification.

Processing times may vary depending on product availability, warehouse operations, weekends, and public holidays.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where available.

2. Shipping Destinations

We currently offer shipping to the following countries:

• Australia

• Indonesia

• Japan

• Malaysia

• Philippines

• Singapore

• South Korea

• Vietnam

Shipping availability is subject to the delivery address and options displayed at checkout.

3. Shipping Rates & Free Shipping

We offer the following standard shipping rates for eligible destinations:

Standard Shipping: AUD $15

FREE Standard Shipping on orders of AUD $149 or more.

For orders below AUD $149, a flat standard shipping fee of AUD $15 applies.

For customers checking out in local currencies, the applicable shipping rates and free-shipping threshold will be displayed at checkout.

Any applicable shipping charges will be confirmed before payment.

4. Shipping & Delivery Times

Australia: Estimated standard delivery time is 2–8 business days after dispatch.

International Destinations: Delivery times vary depending on the destination country, shipping carrier, customs clearance, and local delivery conditions.

Delivery estimates are not guaranteed and do not include order processing time.

International orders may be fulfilled and dispatched directly from our authorised fulfilment partners in China.

5. Customs Duties & Import Taxes

International orders may be subject to customs duties, import taxes, clearance fees, or other charges imposed by the destination country.

Unless otherwise stated at checkout, these additional charges are not included in the product price or shipping fee and may be payable by the recipient.

Customers may be required to provide information or documentation for customs clearance.

6. Order Tracking

Where tracking is available, we will provide tracking information by email once your order has been dispatched.

Please allow some time for tracking information to become available in the carrier's system.

7. Shipping Delays

We aim to ensure orders are delivered as efficiently as possible.

However, delivery times may be affected by customs inspections, weather conditions, public holidays, transportation disruptions, or other circumstances outside our reasonable control.

If you experience an unexpected delay, please contact us so we can assist with your enquiry.

8. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping addresses and contact information when placing an order.

If you notice an error, please contact us as soon as possible.

Once an order has been dispatched, changes to the shipping address may not be possible.

9. Lost or Damaged Packages

If your order arrives damaged, is missing items, or has not arrived within a reasonable period, please contact us with your order number and relevant details.

Our customer support team will investigate the issue and assist with an appropriate resolution in accordance with our Return and Refund Policy and applicable consumer laws.

10. Order Changes & Cancellations

If you need to change or cancel your order, please contact us as soon as possible.

We will make reasonable efforts to accommodate requests before dispatch.

Once an order has been shipped, changes or cancellations may not be possible.

Any applicable refunds will be handled in accordance with our Return and Refund Policy and applicable consumer rights.

11. Contact Us

If you have any questions regarding shipping, delivery, or your order, please contact us.

Mageline Global Beauty

Email: katie940307@gmail.com

Website: https://magelineau.com

Our team will be happy to assist you.